The organisation Responding to Conflict, based in Birmingham, Britain, which produced this excel-lent resource-guide, recently had its tenth anniversary celebration.
This book is based on what all the people coming to their courses over the years have learned. As described by Simon Fisher, founder and director of Responding to Conflict, the aim of the organisation and of this book is to help people solve their own problems, and in that it succeeds very well.
It is mainly…